COVID-19 Support

The New York Health Home Coalition is committed to supporting Health Homes, Care Management Agencies, Care Managers, and Health Home members throughout the COVID-19 crisis. We will continue to share updated resources here.

Grief & Loss Associated with COVID-19

The Coalition of New York State Health Homes (the Coalition) recognizes that staff at Lead Health Homes and Care Management Agencies are experiencing both personal and professional losses due to the Covid-19 pandemic. In response, the Coalition in partnership with Dr. Barry Jacobs of Health Management Associates (HMA) hosted a webinar to provide support in managing their grief and loss. A recording of the webinar can be found here.

Guidance on COVID-19 for Health Homes

Health Home: COVID-19 Guidance and Updated Materials

Revised Guidelines for Face-to-Face Requirements to Keep Care Managers Safe During COVID-19

To protect the health and safety of our members, the New York State (NYS) Department of Health (DOH) issued guidance waiving face to face requirements for Health Home Care Management for Health Homes Serving Adults, Health Homes Serving Children/Youth, and Care Coordination Organization/Health Homes (CCO/HH), unless medically necessary.

Revised Guidelines for Face-to-Face Requirements to Keep Care Managers Safe During COVID-19 Outbreak

OMH and OASAS Expand Access to Telehealth During the COVID-19 Outbreak

NYS has issued updated guidance to the Office of Mental Health (OMH) and the Office of Alcoholism and Substance Abuse (OASAS) licensed, certified, designated and otherwise authorized providers on the usage of telehealth services during the COVID-19 public health emergency. Below, we have provided links to the guidance, as well as the necessary forms that OMH and OASAS providers need to complete to provide telemental health and telepractice. Additionally, the Managed Care Technical Assistance Center of New York (MCTAC) hosted a joint OMH & OASAS webinar to educate providers on the updated telebehavioral health guidance issued by the State. The recording and slides from the webinar can be found here:

Webinar Recording and Slides

OMH, OASAS and OPWDD Telehealth Updates

Governor Cuomo has authorized OMH, OASAS, and the Office for People with Developmental Disabilities (OPWDD) to waive certain regulations that hinder or delay providers from delivering services via telehealth during the COVID-19 crisis. OMH, OASAS, and OPWDD have issued guidance, as well as the appropriate attestation forms, for providers seeking to deliver services via telehealth. The guidance and attestation forms can be found here: https://omh.ny.gov/omhweb/guidance/

Questions About the OMH or OASAS Guidance?

You can submit questions to OMH at transformation@omh.ny.gov and OASAS at legal@oasas.ny.gov.

NYS Updates & Resources

NYS Department of Health  (DOH) Website on COVID-19

For all DOH guidance documents, including recent releases relating to COVID-19, visit:

DOH Novel Coronavirus Website

NYS OMH Website on COVID-19

For all OMH guidance documents, including recent releases relating to COVID-19, visit: https://omh.ny.gov/omhweb/guidance/

COVID-19 Resources of Interest

SAMHSA’s Disaster Distress Resources

Disaster Distress Helpline

Disaster Preparedness, Response, and Recovery

Coping with Stress During Infectious Disease Outbreaks